Customer Support Representative, TLV careers in Fiverr Tel Aviv, Tel Aviv, Israel

Website Fiverr

This Jobsfunter Listing is about Fiverr in Tel Aviv, Tel Aviv, Israel 2022

About the job


Fiverr is looking for a dynamic, high-performing team player who thrives in fast-paced environments to join our Tel-Aviv Customer Support team. If you are an experienced Customer Support Professional who enjoys communicating, helping others and providing long-term solutions to your customers, then this is the role for you. Our Support team quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a thorough knowledge of how Fiverr works.

This position is hybrid.


  • Provide independent and high-quality responses to our customers via email ticketing system and chat
  • Provide reliable resolution of critical and high impact problems for customers
  • Take ownership of customer issues and follow problems through to resolution
  • Work closely with our team leads and shift managers to ensure customer satisfaction.
  • Contribute ideas and practical solutions to ensure customers’ satisfaction.
  • Recognize trends and service impacting events and escalate properly
  • Learn from others and develop yourself as a customer support pro!


  • At least 1 year of customer support/service experience, ideally for a technology product with international clients
  • Native-level English Speaker – advanced proficiency in written and spoken English
  • Exceptional communication and interpersonal skills, a real team-player
  • Service-oriented personality with a can-do attitude
  • Strong problem solving/troubleshooting skills
  • Strong ability to operate multiple applications and platforms
  • Commitment to excellence: willing to accept constructive feedback, and drive toward continuous improvement
  • Detail-oriented, capable of handling multiple responsibilities at once


At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Company: Fiverr

Vacancy Type: Full-time · Mid-Senior level 

Job Location:  Tel Aviv, Tel Aviv, Israel

Application Deadline: N/A

Apply Here