FedEx Hiring – Senior Store Manager

Job Description:

The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office’s largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals.

Job Responsibilities:

• Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers
• Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
• Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets
• Understand and model FedEx Office values to customers and team members
• Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people
• Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation

Job Requirements:

• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
• Ability to stand and/or to move about the store to manage the daily operations
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members

Qualification & Experience:

• Minimum High School or GED
• 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
• Bachelor’s Degree preferred

Job Details:

Company: FedEx

Vacancy Type: Full Time

Job Location: Oklahoma City, OK, US

Application Deadline: N/A

Apply Here

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