FedEx Express Careers – Digital Product Manager

Website FedEx

Job Description:

The eCommerce Product Strategists will support the rapid enhancement and growth of our digital products and experiences, playing a leading role in the roadmap for product and eCommerce functions. This role will work across various key functions including:  IT, Marketing, Product Development, Business Development, Operations Support, Store Systems, Customer Experience, Commercial Sales, and Retail Store Operations.  The eCommerce Product Strategist is responsible for the helping to implement the overarching strategy for the FedEx Office eCommerce channel revenues and performance.  This position is the bridge between the development teams and the strategic layer and is empowered to help drive performance and clarity to aid in the execution on the priorities with development planning increments.  This role will be a participant to crafting the strategic direction for eCommerce Retail and eCommerce Commercial.

Job Responsibilities:

  • Take lead of Scrum teams and communicate with stakeholders to aid in crafting prioritization of site enhancements and innovations
  • Oversee and manage the teams responsible for the day to day site development priorities through a keen understanding of Agile development processes by providing the strategic vision and defining the roadmap
  • Monitor and report on progress with regular updates to Senior Management
  • Aid in the development of the strategy and vision for the end-to-end site experience for FedEx Office eCommerce supported by data driven design, site analytics, and customer feedback
  • Collaborate with Product Development on new product launches and alignment with promotional strategies
  • Provide perspective and recommendations toward prioritization and trade-offs
  • Ensure the development team always has an adequate amount of defined tasks to pull into production for each cycle
  • Project Manage the activities within a development planning cycle; ensuring internal and vendor deliverables
  • Effectively execute scope, dependencies and risks associated with eCommerce site development and management
  • Collaborate with Customer Insights , Customer Experience, and Design resources to ensure the proper user journey is implemented

Job Requirements:

  • 7+ years of related experience with progressively increasing responsibilities in eCommerce product management, product development, partnership strategy, corporate strategy, management consulting, or related field
  • Prior experience in a multi-location retail environment preferred
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
  • Prior experience working on highly complex / cross functional projects
  • 5+ years Prior experience with MS Office applications (Excel, PowerPoint, Word, Visio, Project)

Qualification & Experience:

  • Technical background with digital product ownership and / or eCommerce project management
  • Master’s (MBA) degree preferred
  • Bachelor’s Degree or equivalent experience
  • Keen understanding of API integrations
  • Experience working in a leadership role in Agile and SAFe Agile development organizations
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • Prior experience in working in cross-discipline functions with a demonstrated ability to influence outside of formal reporting lines

Job Details:

Company: FedEx

Vacancy Type: Full Time

Job Location: Lancaster, PA, US

Application Deadline: N/A

Apply Here

To apply for this job email your details to