Jobs at Farnborough Airport – Customer Service Representative

Website Farnborough Airport

Job Description:

Farnborough Airport Limited is looking to recruit a Customer Service Agent to work as part of the larger Customer Services team and report into the Customer Services Manager.

Job Responsibilities:

  • To be responsible for an efficient and safe transport of passengers and crew to and from the aircraft in a company vehicle or by escorting the passengers in their own vehicle.
  • Ensure that the terminal and all passenger lounges are maintained to exceptional standards
  • To assist all visitors, arriving and departing, with any specific requirements they might have, including hotel/restaurant bookings, car hire or other ground transportation.
  • To be responsible for meeting and greeting every aircraft arriving as soon as they land, whether flights with passengers or “empty” flights.
  • Provide excellent customer service to all passengers and crew travelling through the airport
  • Accompany passengers and their luggage to lounge areas
  • Provide support and assistance to crew

Job Requirements:

  • Flexible in approach and able to work across a variety of shift patterns
  • Full UK driving license holder
  • Must be able to meet CRC security clearance requirements

Qualification & Experience:

  • Previous experience of working in a customer facing role

Job Details:

Company: Farnborough Airport

Vacancy Type: Full Time

Job Location: Southampton, England, UK

Application Deadline: N/A

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