Etisalat UAE Careers – Transformation Officer

Website Etisalat

Job Description:

Support P&C Digital Transformation and coordinate digitalization projects across different divisions with the department. Lead coordination of the projects and engage relevant stakeholders within the business as required. Support the division SM in digital transformation, and execution of end-to-end digital solutions that solve unmet needs and generate value through a fully integrated digital ecosystem. Help P&C to transform underlying business processes, build sustainable support model, and drive end user adoption. Create BRD/CR/Scope Document for the new projects in coordination of with IT. Supports business user with requirement gathering and performs UAT on behalf of the business user within P&C Department.

Job Responsibilities:

  • Facilitate P&C business user by conducting end to end UAT and Smoke Tests and ensuring issues and errors are fixed before taking project to production.
  • Support T&PM drive the Steercos agenda and track updates related to the transformation projects.
  • Establish strong alignment and linkages with IT requirement gathering and development teams as required.
  • Support business users in creating Business Rules Document, Change Request, Scope of Work and other documents addressing P&C seamless automation aspirations.
  • Support T&PM shape and drive overall P&C Transformation to accelerate business outcomes and propel agility and efficiency; in coordination with IT & relevant stakeholders
  • Facilitate adoption of various digital capabilities and drive continuous education / training programs.
  • Gather, maintain and drive harmonization and standardization of our data, reporting and analytics solutions to unlock efficiency.
    Support P&C bold digital strategy is understood, accepted, adopted, and activated across all functions with P&C. Define and
  • manage multi-year digital roadmap including critical end-to-end capabilities to transform our business.
    Participate in Digital drive workshops to identify key emerging digital technologies, prioritize digital innovation pipeline of opportunities and drive overall achievement of digital capabilities and roadmap.
  • Support T&PM Develop end to end digital capabilities by introducing AI and Robotic tool across different functions within P&C.
  • Advice D-T&PM in developing, deploying, and managing standard process capabilities and best in class tools / systems to expedite business decisions and enable intelligent process automation.

Qualification & Experience:

  • Formal Education Required: Bachelors Degree or Higher Diploma Related Professional Training, Certification or Membership: Industry awareness and business acumen IT Systems and Tools Project management skills Process Optimization and agile methodologies Negotiation skills Exposure to AI and Robotics Years & Field of Experience required: 2-4 years? experience working in IT Business Analysis for P&C and Admin scope

Job Details:

Company: Etisalat

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

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