Accountable to build & manage relationships with enterprise customers in order to ensure customer satisfaction as well as profitable account growth and maximization of sales. Bears overall responsibility for customer ownership and acts as first-point of contact in all commercial customer interactions. Manages entire sales cycle including customer profiling, account planning, lead generation (not clear to give more details), proposing, negotiating and closing of deals. Coordinates with team of Account Managers and oversees all daily sales and service activities with respective customers.
- Executes overall sales strategy and develops compelling plans for each account with awareness on importance and strategic impact for Etisalat.
- Identifies accesses and manages key decision makers and key influencers in the purchasing process.
- Manages entire sales cycle including customer profiling, account planning, lead generation.
- Tracks, analyses and understands customers? business, procurement process and buying criteria; anticipates their needs and translates into present and future requirements for ICT services and tailored solutions.
- Keeps up to date with industry trends, Etisalat products & solutions and technology and service developments.
- Leads development of sales proposals tailored to address customer requirements by interfacing with Pre-Sales Support.
- Builds and manages permanent, trusting customer relationships and ensures customer satisfaction and retention as well as profitable account growth and achievement of revenue targets by coordinating all customer-related activities.
- Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat.
- Gathers and processes of customer related market intelligence and reports findings to Industry Sales Manager and Senior Manager Enterprise Sales
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
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