Dyson Jobs – Associate Project Manager

Website Dyson

Job Description:

The Associate Project Manager – Service will be a highly motivated and experienced professional who will enhance the quality of the Dyson Service Experience. This will be a self-directed individual, with a clear vision of a service culture, and the ability to execute. The position is located remotely with a national base. This position reports to the National Director of Service and provides support to other key stakeholders in the business to increase efficiencies of the overall service network.

Job Responsibilities:

  • Own compilation, organization, creation of dashboards and access of centralized reporting to include SharePoint documents, Microsoft Teams pages management, compiled centralized reports from field, and organizing/storing of training documentations.
  • Centralize reporting around tracking service team expenses, travel and other budgetary spend.
  • Support National Director with presentation preparation and data collection
  • Support relationship and program management and with third party vendors
  • Ownership of NPS reporting and support with analysis and action planning
  • Lead team with project management and coordination including project documentation, change management, project stakeholder alignment and post project reporting.
  • Centralize intake and compile reporting from the service and support teams.

Job Requirements:

  • Advanced understanding of Microsoft office suite including excel and PowerPoint
  • Work a flexible schedule – which may include evenings and weekends
  • Ability to push, pull, and lift up to 30lbs
  • Ability to work with other departments, build a plan of action, and execute
  • Ability to understand the Dyson brand and uphold its integrity
  • High level of customer service and sales orientation required
  • Influence supervisors and representatives to reach and exceed sales targets
  • Bilingual skills a plus

Qualification & Experience:

  • Minimum 2 years’ experience in a Project Manager or similar role is required
  • High School diploma or equivalent required

Job Details:

Company: Dyson

Vacancy Type: Full Time

Job Location: Baltimore, MD, US

Application Deadline: N/A

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