Duke Power Employment – Work Management Specialist

Website Duke Energy

Job Description:

This position is responsible for providing work management support for Delivery Operations, while working within the parameters of established processes and standards. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.

Job Responsibilities:

  • Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
  • Reports job status details to operation center personnel and others as requested
  • Orders office supplies
  • Maintains office record retention files
  • Efficiently uses available tools or systems to effectively communicate reliability details to external customers
  • Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
  • Maintains confidential Company/Employee information in a professional and discreet manner
  • Updates local bulletin boards with required reference materials
  • Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
  • Facilitates communication between internal and external customers
  • Takes ownership of customer issues and problems until resolved, requesting assistance as needed

Job Requirements:

  • One+ years of providing customer service support
  • Demonstrates knowledge of Microsoft Office software
  • Demonstrates excellent customer skills
  • Effectively manages stressful situations
  • Collaborates effectively in a team environment
  • Proficient in Microsoft Office software
  • Knowledgeable of Delivery Operations processes and work management and related computer applications
  • Possesses effective written and verbal communication and interpersonal skills

Qualification & Experience:

  • High School/GED degree
  • One year related work experience
  • Associates degree in Business or
  • Bachelors degree in Business
  • In addition to desired degree, 2 years related work experience

Job Details:

Company: Duke Energy

Vacancy Type: Full Time

Job Location: Florence, SC, US

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com