Duke Energy Job Openings – Work Management Specialist

Website Duke Energy

Job Description:

This position is responsible for providing work management support for Customer Delivery Operations, while working within the parameters of established processes and standards with a moderate degree of oversight. This role utilizes business software applications (e.g. Word, PowerPoint, Excel, Teams) to prepare and engage in correspondence, presentations, and meetings, along with a Work Management System (Maximo) to manage work orders on a daily basis.

Job Responsibilities:

  • Maintains office record retention files
  • Orders office supplies
  • Efficiently uses available tools or systems to effectively communicate reliability details to external customers
  • Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
  • Maintains confidential Company/Employee information in a professional and discreet manner
  • Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
  • Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
  • Updates local bulletin boards with required reference materials
  • Facilitates communication between internal and external customers
  • Takes ownership of customer issues and problems until resolved, requesting assistance as needed.

Job Requirements:

  • Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
  • Demonstrates excellent customer skills
  • One to three years of providing customer service support
  • Collaborates effectively in a team environment
  • Effectively manages stressful situations
  • Possesses effective written and verbal communication and interpersonal skills
  • Knowledgeable of Delivery Operations processes and work management and related computer applications
  • Proficient in Microsoft Office software
  • Demonstrates knowledge of Microsoft Office software

Qualification & Experience:

  • High school diploma or equivalent
  • 1-3 years of customer service or administrative related experience

Job Details:

Company: Duke Energy

Vacancy Type: Full Time

Job Location: Terre Haute, IN, US

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com