BI Analyst Jobs in Crown Castle Charlotte, NC

Website Crown Castle

This Jobsfunter Listing is about Crown Castle in Charlotte, NC 2022

About the job

Position Title: Business Intelligence (BI) Analyst I (P1)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.


The BI Analyst will work collaboratively and support cross-functional team members, providing and maintaining a world class reporting environment and BI (Business Intelligence) solutions. These responsibilities and deliverables should lead to business insights and enhance operational and customer analytics, leading to increased revenue and greater efficiencies.


  • Assist in the daily support of end-users’ ability to effectively and efficiently utilize the reporting platform
  • Help to design, build, deliver and maintain a world-class reporting environment for all areas of Property Management using Power BI and other Crown reporting platforms
  • Identify relevant data and metrics to analyze, create data visualizations and dashboards to provide insights that influence decision-making and drive business value
  • Support development of BI roadmap based on Property Management goals and project prioritization
  • Collaborate with Data & Digital (D&D) to ensure data quality and integrity in data warehouse platforms for BI reporting
  • Develop an understanding of the various business processes, datasets and BI deliverables
  • Work closely with business users and management teams to understand their data and reporting needs, to elicit business requirements and develop reporting solutions to meet business and team objectives
  • Collaborate with developers and domain experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Adhere to sound data-governance and forward-looking data visualization
  • Partner with divisional teams to understand the processes used to generate reports currently, supporting D&D to automate these processes
  • Partner closely with technical and business teams to complete requirements gathering, testing and successful delivery


  • Collaborative and data driven with strong analytical and technical skills.
  • Ability to continuously prioritize long-term plans with short-term urgent response needs.
  • Creative and innovative thinker with an ability to translate large, complex data and metrics into simple, actionable recommendations.
  • Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.
  • Detail-oriented person who is passionate about quality and enthusiastic about new technology.
  • A constant example of modeling Crown’s B3 values.


  • Bachelor degree in Computer Science, Computer Engineering, Math, Business Analytics or related field

Experience/Minimum Requirements 

  • One (1)+ years of work experience in delivering BI solutions with a strong preference of experience working in the Power BI service
  • Working knowledge of data mining and visualization tools (e.g., WebFocus, Power BI) required
  • Working knowledge of one or more coding languages and tools (e.g., SQL, JavaScript, R, Python, Excel VBA, RAW, SAS) preferred
  • Working knowledge of configuring and maintaining BI platforms
  • Working knowledge of data warehouse concepts
  • Familiarity with database management systems and data warehouse technologies

Organizational Relationship

Reports to: Manager, Business Analytics

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Company: Crown Castle

Vacancy Type: Full-time · Associate 

Job Location: Charlotte, NC

Application Deadline: N/A

Apply Here