Change and Release Manager – Insurance in CareerAddict London,England,UnitedKingdom

Website CareerAddict

Jobsfunter is listing this job opening under CareerAddict in London,England,UnitedKingdom 2022 exclusively on jobsfunter.com

About the job

Change and Release Manager

Change, Release, Deployment

Life Insurance

City, London/Hybrid

Up to £100,000 per annum + benefits + bonus

Permanent

Business – Service – Manager – Applications – Incident – Defect – Change – Release – Service Delivery

My client, a leading Life Insurance organisation, are seeking a Change and Release Manager to join their growing Technology team and help drive change, delivery and service for Platforms spanning across global business units and technologies.

This is an exciting role for someone with drive and enthusiasm for Applications Management to provide change management (incidents, defects, changes), service management, release management, process/control consistency, training and education.

The existing team operates on a global basis and my client is looking for a team player to assist in building out the Global Technology Solution Business Change and Service discipline and function.

The Change and Release Manager role will be someone that has managed and delivered business change management across platforms/applications, geographically distributed teams and will have responsibility as the single point of contact for the end-to-end release management process.

Key Responsibilities

  • Coordinating multiple teams across both internal and third parties (onshore and offshore) to ensure a smooth change and service delivery experience
  • Management, support and resolution of defects in production and non-production environment.
  • Ensuring clear defect management process is in place and regular reporting to senior management
  • Regular review of requests for change, including prioritization, acceptance, reporting, fix and change
  • Conduct and/or coordinate training and education sessions whenever required
  • Manage release cycle including release schedule, manifest, emergency releases and release into the environments ensuring minimal business impact and risk
  • Manage outages with the business ensuring minimized business impact
  • Perform evaluation, analysis and make recommendations regarding platform/application enhancements, effectiveness and stability
  • Primary point of contact for global stakeholders for all platform/application change, service, incidents and defects.

Essential Skills/experience

  • Solid understanding of support service management ideally for global platforms/applications
  • Has a good understanding of the end to end release cycle
  • Experience collaborating and coordinating with stakeholders and vendors across multiple territories
  • Knowledge of all aspects of change management, from business requirement to delivery
  • Experience in applying the development/test/production development cycle
  • Experience of managing change and run of Platforms/Applications within Insurance or Financial Service Solutions would be beneficial however, other Finance Technology experience would be considered.
  • Experience in leading or working with multiple change Programmes and subsequently stabilising or supporting user adoption would be key.
  • Managed or delivering Global based Platform services across multiple regions.
  • Experience of major change delivery and operations using key methodologies and frameworks.
  • Proven experience of working with third parties and managing performance.
  • Experience coordinating with a virtual team across multiple territories to apply best practice

Change and Release Manager

Change, Release, Deployment

Life Insurance

City, London/Hybrid

Up to £100,000 per annum + benefits + bonus

Permanent

Company: CareerAddict

Vacancy Type: Full Time 

Job Location: London,England,UnitedKingdom

Application Deadline: N/A

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