Cape Air Jobs – Cross Trained Agent

Job Description:

Job Responsibilities:

• Handle delayed or missing baggage and process claims
• Meet and marshal aircraft
• Provide extra assistance to passengers with special needs
• Organize ticket and cash reports
• Check in passengers and baggage using Cape Air’s passenger service system
• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
• Make passenger reservations and rebook flights
• Share information with pilots/ramp/operations using radio communications
• Make boarding announcements
• Assure compliance with FAA and airport security procedures

Job Requirements:

• Basic computer skills required
• Ability to interact effectively with others
• Airline work experience preferred
• Must be able to lift up to 70 lbs.
• Ability to work independently and adapt to changing work priorities
• Must be at least 18 years old
• Excellent communication and excellent customer service skills required
• Ability to communicate effectively, orally and in writing
• If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location

Qualification & Experience:

• Must hold a high school diploma or equivalent
• Airline reservation system experience preferred

Job Details:

Company: Cape Air

Vacancy Type: Full time

Job Location: Holyoke, MA, US

Application Deadline: N/A

Apply Here

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