Cape Air Jobs – Cross Trained Agent

Website Cape Air
Job Description:
Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station.
Job Responsibilities:
- Handle delayed or missing baggage and process claims
- Meet and marshal aircraft
- Provide extra assistance to passengers with special needs
- Organize ticket and cash reports
- Check in passengers and baggage using Cape Air’s passenger service system
- Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
- Make passenger reservations and rebook flights
- Share information with pilots/ramp/operations using radio communications
- Make boarding announcements
- Assure compliance with FAA and airport security procedures
Job Requirements:
- Basic computer skills required
- Ability to interact effectively with others
- Airline work experience preferred
- Must be able to lift up to 70 lbs.
- Ability to work independently and adapt to changing work priorities
- Must be at least 18 years old
- Excellent communication and excellent customer service skills required
- Ability to communicate effectively, orally and in writing
- If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
Qualification & Experience:
- Must hold a high school diploma or equivalent
- Airline reservation system experience preferred
Job Details:
Company: Cape Air
Vacancy Type: Full time
Job Location: Holyoke, MA, US
Application Deadline: N/A
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To apply for this job email your details to bfdirb6788@gmail.com