Cape Air Pilot Jobs – Station Manager

Website Cape Air

Job Description:

This position is in place to ensure that the employees are providing and serving the customer to Cape Air standards, while also maintaining staff management and development.

Job Responsibilities:

  • Conduct performance reviews and station performance planning
  • Additional duties as assigned
  • Ensure that all employees meet initial and recurrent training requirements
  • Interview prospective employees with HR
  • Assure and promote staff development
  • Demonstrate leadership of the company by possessing a positive attitude, working from a place of integrity, having a sense of humor, an appreciation for employees and customers as individuals, importance of employee development and inclusion, recognition of others, job excellence, relationship building, kindness and continuous mindfulness of overall company goals
  • Timely and responsible communication with all departments and management
  • Manage all facets of airline station operations
  • Attend regular corporate meetings in Hyannis as applicable via telephone or willingness to travel, as required
  • Assure excellent customer service and efficient station operation
  • Maintain and foster positive business relationships with local airport authority and agencies as well as build and maintain positive business relationships with contract carriers
  • Manage station staffing levels and budgeting

Job Requirements:

  • Strong customer service and strong oral/written communication skills required
  • Must be proficient in Microsoft Word, Office and Excel
  • Must possess a genuine desire to serve internal and external customers, build relationships and work collaboratively
  • Able to multi-task in a stressful environment required

Qualification & Experience:

  • Experience in the following areas required:¬†¬†budgeting, interviewing, disciplinary action, performance planning, payroll and scheduling
  • Experience in building and maintaining airport regulatory relationships, required
  • Previous supervisory or management experience, required

Job Details:

Company: Cape Air

Vacancy Type: Full time

Job Location: St. Louis County, MO, US

Application Deadline: N/A

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