Canadian North Jobs in Toronto – Charter Specialist

Website Canadian North

Job Description:

Interested candidates should be able to perform the following duties and responsibilities:

Job Responsibilities:

  • Actively participate in the Company’s Safety Management System (AQD) for Auditing and assisting in investigations;
  • Travel to other bases on a regular basis;
  • Present technical information in the classroom environment. This includes being aware how to support virtual learning/ e-learning/ in-class and “on the job” learning;
  • Assist in the development of training programs and curriculum to address training requirements;
  • Make recommendations to the Supervisor and advise when additional tools, resources and training may be required to provide exceptional customer service;
  • Train all programs that are needed for the Cargo and Ramp staff;
  • Ensure all training is kept current in the Canadian North LMS (Learning Management System) SUM TOTAL;
  • Other duties as required.
  • Evaluate training needs to ensure exceptional services to all Cargo and Ramp facilities in the Canadian North network;
  • Conduct evaluations to ensure Canadian North’s policies and procedures are consistent throughout the network;

Job Requirements:

  • Organizational and time management skills;
  • Strong ability to motivate employees to learn and apply skills;
  • Willingness to travel extensively (60% of the time);
  • Ability to manage projects from beginning to end;
  • Proven interpersonal skills in dealing with both the external and internal customers;
  • Demonstrates exceptional written and verbal organizational and training skills;

Qualification & Experience:

  • Experience in mentor/trainer role considered an asset;
  • High School diploma or equivalent related work experience;
  • Two to three years of Customer Service experience;
  • Minimum 2 years’ experience in a Cargo and/or Ramp environment and/or training environment;
  • Strong Microsoft Office Skills and experience;
  • A high degree of self-motivation and commitment to work in a fast paced, dynamic environment;

Job Details:

Company: Canadian North

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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