Canadian North Jobs in Toronto – Charter Specialist
Website Canadian North
Job Description:
Interested candidates should be able to perform the following duties and responsibilities:
Job Responsibilities:
- Actively participate in the Company’s Safety Management System (AQD) for Auditing and assisting in investigations;
- Travel to other bases on a regular basis;
- Present technical information in the classroom environment. This includes being aware how to support virtual learning/ e-learning/ in-class and “on the job” learning;
- Assist in the development of training programs and curriculum to address training requirements;
- Make recommendations to the Supervisor and advise when additional tools, resources and training may be required to provide exceptional customer service;
- Train all programs that are needed for the Cargo and Ramp staff;
- Ensure all training is kept current in the Canadian North LMS (Learning Management System) SUM TOTAL;
- Other duties as required.
- Evaluate training needs to ensure exceptional services to all Cargo and Ramp facilities in the Canadian North network;
- Conduct evaluations to ensure Canadian North’s policies and procedures are consistent throughout the network;
Job Requirements:
- Organizational and time management skills;
- Strong ability to motivate employees to learn and apply skills;
- Willingness to travel extensively (60% of the time);
- Ability to manage projects from beginning to end;
- Proven interpersonal skills in dealing with both the external and internal customers;
- Demonstrates exceptional written and verbal organizational and training skills;
Qualification & Experience:
- Experience in mentor/trainer role considered an asset;
- High School diploma or equivalent related work experience;
- Two to three years of Customer Service experience;
- Minimum 2 years’ experience in a Cargo and/or Ramp environment and/or training environment;
- Strong Microsoft Office Skills and experience;
- A high degree of self-motivation and commitment to work in a fast paced, dynamic environment;
Job Details:
Company: Canadian North
Vacancy Type: Full Time
Job Location: Toronto, Ontario, CA
Application Deadline: N/A
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