Jobs in Canadian North – Station Agent

Website Canadian North

Job Description:

Interested candidates should be able to perform the following duties and responsibilities:

Job Responsibilities:

  • Issue tickets and process sales reports for deposit;
  • Assist passengers with mobility and special needs;
  • Process passengers and baggage;
  • Maintain records as required;
  • Process claims for damaged or missing baggage;
  • Assemble, control and transmit reservations and passenger data;
  • Conduct radio communications with the aircraft;
  • Administer Interline and employee travel both business and pleasure;
  • Make reservations and compute fares;
  • Disseminate information;
  • Record flight arrival and departure times;
  • Other duties as assigned.

Job Requirements:

  • Possess a knowledge of passenger check-in and baggage handling;
  • Willing to work irregular hours of operation and shift work;
  • Must be familiar with all aspects paperwork/documentation for all passenger service functions;
  • Proven customer service skills;
  • Bilingual in English/French or English/Inuktitut considered an asset;
  • Must possess strong communication, and interpersonal skills;
  • Willing to assist in all areas of passenger services;
  • Works well in team environment;
  • Possess a working knowledge of Sabre System;
  • Must be adept at handling multiple tasks, and prioritizing duties;

Qualification & Experience:

  • 1 year of customer service experience;
  • High school diploma or equivalent related experience;
  • Experience in handling passengers with mobility needs;
  • Experience in handling passengers with mobility needs;

Job Details:

Company: Canadian North

Vacancy Type: Full Time

Job Location: Fort Smith, Northwest Territories, CA

Application Deadline: N/A

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