Customer Account Specialist vacancy in Breezeline North Bay Village, FL

Website Breezeline

This Jobsfunter Listing is about Breezeline in North Bay Village, FL 2022

About the job

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type


Job Description

About Our Company

Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences.

As the 8th largest Internet provider in the United States, Breezeline provides Internet, TV, Voice, and enterprise business services to more than 450,000 business and residential customers across twelve states. Headquartered in Quincy, MA, Breezeline is a wholly-owned subsidiary of Cogeco Communications Inc. (TSX: CCA).

Why Work At Breezeline?

As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.

Internal Values – How we act

We’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job – they want an extraordinary life – and at Breezeline, we want to make that a reality.

And Here Is How We Do It.

Fun: We laugh a lot. It makes every day brighter, and if you don’t love what you do, you’re not doing it right.

Job flexibility: We think everything you do matters – at work and home.

Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.

Total Rewards: Let’s be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We’ve got you and your family covered with one of the best packages in the business.

Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!

Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.

About The Job

Position Summary:

Our team is responsible for supporting the Breezline’s Business team in their efforts to retain and grow our customer base. You will interact with our existing customers to drive increased sales and revenue, enhance customer satisfaction and problem resolution. This is a fun and fast-paced environment where you are accountable for individual results and how those impact your team. We work with straight forward tasks using our established procedures.


  • Retain business customers by mining and growing accounts through solution-based selling and account management via the telephone
  • Make outbound calls to accounts to achieve sales quota metrics
  • Prepares sales documentation, activity reports, and forecasts, as required
  • Creates proposals for customers related to the proposed solution and new sales opportunities
  • Develop customer relationships through regular customer contact via the telephone
  • Drive both sales growth and account retention by introducing various products and services available through Breezeline Business
  • Document effectively and accurately conversations and contact information into client management system
  • Work with customers to minimize down-grading or leaving Atlantic Broadband
  • Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels
  • Regular, consistent and punctual attendance
  • Must be able to work variable schedule(s) and overtime as necessary


  • High School Degree or equivalent
  • Generally, requires 0-2 years related experience
  • Proven track record of achieving sales quotas by selling services to SMB and/or enterprise customers.
  • Excellent Time Management, Negotiation, Goal Setting, Prospecting, and Interpersonal skills
  • Strong and effective communication skills both orally and written
  • Prior experience with high velocity/transitional sales, Sales Force, or telecommunication sales a plus
  • Positions must be within the Breezeline footprint: Connecticut, Delaware, Florida, Pennsylvania, Maine, Maryland, New Hampshire, Ohio, South Carolina, Virginia, and West Virginia.
  • Available Benefits

    • Competitive salary
    • Medical coverage (including prescription and vision plans)
    • Dental coverage
    • Life Insurance (1x salary at no cost to employee)
    • Long and short-term disability insurance (no cost to employee)
    • Voluntary employee, spousal, and child life insurance
    • Company recognized Holidays with additional Floating Holidays
    • Paid Time Off (PTO) programs
    • Comprehensive Flex Work Policy
    • 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
    • Participation in the Employee Bonus Plan
    • Participation in the Cogeco Stock Purchase Plan
    • Complimentary and discounted broadband services (for those in our service area)
    • Tuition Reimbursement
    • Headspace Membership
    • Opportunities for LinkedIn Learning subscriptions for select colleagues

    Location :

    Johnstown, PA



    At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

    By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

    If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]

    Company: Breezeline

    Vacancy Type: Full-time · Entry level 

    Job Location: North Bay Village, FL

    Application Deadline: N/A

    Apply Here