Customer Care Representative in Boston Scientific Dubai,Dubai,UnitedArabEmirates

Website Boston Scientific

Jobsfunter is listing this job opening under Boston Scientific in Dubai,Dubai,UnitedArabEmirates 2022 exclusively on

About the job

Purpose Statement

Works in line with Local Sales strategies to support achievement of sales growth to plan. Focus on customer support, order handling, complaint handling and assist the sales force wherever needed.

Key Responsibilities

  • Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements, including bundling & consignment orders, free of charge deliveries, returns etc.
  • Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
  • Arrange special deliveries on request.
  • Control and send out invoices.
  • File ordering documents and related records.
  • Handle service complaints from customers and/or sales representatives.
  • Respond to questions from sales representatives, pharmacists, nurses and/or doctors about orders, deliveries, product availability etc.
  • Handle backorders.

Must Have

  • 5+years in the Medical/Pharma industry, taking care of ME and Africa as regions if not more regions.
  • Systems: SAP, Oracle, Sales force
  • Working with LC and Tenders.


Company: Boston Scientific

Vacancy Type: Full Time 

Job Location: Dubai,Dubai,UnitedArabEmirates

Application Deadline: N/A

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