Customer Success Manager (spanish) vacancy in Auzen Tel Aviv-Yafo, Tel Aviv, Israel

Website Auzen
This Jobsfunter Listing is about Auzen in Tel Aviv-Yafo, Tel Aviv, Israel 2022
About the job
A fast growing startup in the digital healthcare industry in Israel is looking for a motivated Spanish-speaking Customer Success Manager to join the adventure. Auzen revolutionizes the world of hearing care by offering unprecedented online access to innovative hearing-aids and remote adjustment services at a highly competitive price.
Main responsibilities
- As primary contact, act as a trusted advisor to the client, enhancing the client relationship experience
- Manage inbound leads pipeline, initiate and conclude the sales process
- Performed remote hearing diagnostics, tests and fittings
- Provide comprehensive onboarding, training, and continuous technical support to your customers
- Overall responsibility for your customers’ health, growth, and satisfaction
- Multitask between different communication channels and tools
- Represent the voice of the customer to provide input in product, marketing, and sales processes
- Contribute to our team’s growth by creating new content and sharing new ideas.
Requirements
- Ability to multitask and work with several tools simultaneously
- Willingness to learn about new healthcare technologies and tools.
- Past experience in customer support or sales- advantage
- Diplomacy, tact, and poise under pressure when providing step-by-step training & assistance.
- Impeccable communication (both writing and speaking) skills in Spanish and English.
- French, German, Italian and other European languages are an advantage
Please send your application to [email protected]
Company: Auzen
Vacancy Type: Full-time
Job Location: Tel Aviv-Yafo, Tel Aviv, Israel
Application Deadline: N/A
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