Amazon Job – IT Technician

Website Amazon

Job Description:

As an IT Technician, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams to implement and maintain infrastructure elements. You will represent the ‘face of IT’ to the Business and you will thrive in providing high-quality service to our customers.

Job Responsibilities:

  • Putting the customers first, you will provide a 1st support service that ensures all IT equipment and infrastructure is running at its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support.

Job Requirements:

  • A professional sense of customer service with solid history/examples.
  • Be self-motivated and able to work alone as well as part of a team.
  • Ability to prioritize in a ever-growing environment, with minimal guidance.
  • A good understanding of computers (both hardware and software) and a keen willingness to learn new technology and to train on new skills
  • Desire to improve existing processes and procedures coupled with the ability to deliver first class service.
  • Ability to work on shifts and support occasional changes in working hours.

Qualification & Experience:

  • Experience in Microsoft Operating Systems and Applications, basic networking troubleshooting skills.
  • 1+ year of technical (IT) exposure in an operational environment.
  • Previous experience in a ever-growing environment with a solid focus on customer service.

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Alicante, Spain

Application Deadline: N/A

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