Amazon Jobs Deutschland – IT Manager

Website Amazon

Job Description:

As an IT manager, you will be in charge of the local IT team and report to the regional IT manager. You will actively develop your own team to integrate new technologies and optimize the heterogeneous IT system landscape. In your role you will work in close cooperation with operational senior management and international IT departments as well as IT service providers. You find clear words, have real leadership quality and value customer orientation. You control international IT projects in the logistics area, are responsible for their resources and budgets and also coordinate with the stakeholders. The IT environment to be supported consists of both local components and cross-location services in the Amazon Web Services (AWS) cloud. You love it

Job Responsibilities:

  • Responsible for the stability as well as the implementation of tactical measures and optimization of the IT landscape
  • Operation of adequate and timely escalation management for IT problems
  • Leadership and continuous development of the IT team
  • Responsible for shift, assignment and vacation planning in the team
  • Resource and budget planning for the maintenance and expansion of the IT infrastructure
  • Ensuring incident and problem management in accordance with internal service level agreements (SLAs)
  • Reporting of IT processes and the associated KPIs as well as creation of ad hoc analyzes
  • Development and establishment of new IT services including their description and quality management
  • Review and communication of critical IT infrastructure changes (change management)
  • Monitoring of IT asset management as well as planning and procurement of IT hardware
  • IT project management and leadership of the teams to set up the IT infrastructure at new locations
  • Creation of decision templates, CAPEX requirements and solution descriptions

Job Requirements:

  • High service and solution orientation
  • German: Business fluent
  • English fluently
  • Proactive project definition with target formulation and milestone planning, requirements management, preparation, moderation and control
  • Very good knowledge of IT project and process management
  • Strong communication skills, creative drive and enjoyment of new challenges

Qualification & Experience:

  • Experience in employee selection, motivation and development
  • Negotiating skills and experience in looking after service providers
  • Knowledge and experience in 1st and 2nd level support
  • A successfully completed degree in computer science or a comparable training
  • Several years of professional experience in a comparable field
  • Experience in leading employees and the ability to work in a team

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Mannheim, Baden-Württemberg, DE

Application Deadline: N/A

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