Work at Amazon – WFS Labor Analyst

Website Amazon

Job Description:

In this multi-purpose leadership role; the ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about customer service initiatives. He/she will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. Amazon’s Workforce Staffing (WFS) team is looking for a Labor Analyst to join the WFS Management team. As a Labor Analyst in WFS Management team, you should be an expert in the architecture of Data Warehouse solutions for the Enterprise using multiple platforms.

Job Responsibilities:

  • Attention to detail and high capability for data mining and analytical work.
  • Innovative and creative in finding solutions/ designing improved methods, systems and processes.
  • Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
  • Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates
  • Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses
  • Leads and drives projects, of increasing scale and complexity, and manages programs through completion
  • Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements
  • Develops and maintains relationships with both internal and external stakeholders to build long term partnerships

Job Requirements:

  • Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking key performance metrics including return on investment
  • Have a rigorous approach to problem solving and analytics, as well as produce, interpret, and draw conclusions from data

Qualification & Experience:

  • 5+ years’ experience in operations, program management, supply chain management, consulting or high volume workforce management
  • 5+ years of experience in a customer oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related
  • A Bachelor’s Degree or 2+ years Amazon (blue badge/FTE) experience

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: St. Louis, MO, US

Application Deadline: N/A

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