Allegiant Careers 2022 – Customer Service Agent

Website Allegiant

Job Description:

This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.

Job Responsibilities:

  • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate.
  • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
  • Marshal in the planes and push back the aircraft.
  • Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
  • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.

Job Requirements:

  • Must be available to attend required training.
  • Must be well groomed and adhere to dress code policy.
  • Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.
  • Must be at least 18 years of age and possess a valid driver’s license.
  • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.
  • Basic computer skills; Knowledge of general office equipment.
  • Ability to work efficiently under time constraints.
  • Must be people oriented, highly motivated with a positive and friendly attitude.

Qualification & Experience:

  • Minimum one (1) year Customer Service experience of the equivalent in related training and/or experience; Airline industry preferred.

Job Details:

Company: Allegiant

Vacancy Type: Full Time

Job Location: Stockton, CA, US

Application Deadline: N/A

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