Allegiant Airlines Hiring – Charter Service Representative

Job Description:

The position of the Charter Service Rep (CSR) is intended to alleviate the workload of the crew (flight deck and cabin) by tending to non-flying issues. CSRs are directly involved in communication to the client and Headquarters to execute trip details safely and efficiently. The CSR should have a focus on safety and security while working closely with the private screeners. CSR duties and responsibilities are divided into three (3) phases: pre-flight, during flight, and post-flight.

Job Responsibilities:

• Confirms and verifies logistical support and acts as the flight’s ground security coordinator (GSC).
• Contacts OCC with the charter flight’s out and in times if unable to enter information directly through
• Company issued iPad, information to be entered is passenger count, fuel information, delay code and reason.
• Other duties as assigned.
• Verifies that all information in the Trip Sheet is accurate and communicated appropriately.
• Verifies training records for authorized representative are current and complete for screening.
• Ensures timely and accurate completion of forms.

Job Requirements:

• Basic computer skills.
• Excellent communication skills and extensive problem solving capabilities.
• Organizational skills and strong attention to detail.
• Knowledge of general office equipment.

Qualification & Experience:

• Airline industry experience.
• Education: High School Diploma/GED
• Years of Experience: Minimum of one (1) year of customer service experience

Job Details:

Company: Allegiant

Vacancy Type: Full Time

Job Location: St. Petersburg, FL, US

Application Deadline: N/A

Apply Here

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