Allegiant Air Careers 2022 – Charter Service Representative

Website Allegiant

Job Description:

The position of the Charter Service Rep (CSR) is intended to alleviate the workload of the crew (flight deck and cabin) by tending to non-flying issues. CSRs are directly involved in communication to the client and Headquarters to execute trip details safely and efficiently. The CSR should have a focus on safety and security while working closely with the private screeners. CSR duties and responsibilities are divided into three (3) phases: pre-flight, during flight, and post-flight.

Job Responsibilities:

  • Ensures timely and accurate completion of forms.
  • Verifies that all information in the Trip Sheet is accurate and communicated appropriately.
  • Verifies training records for authorized representative are current and complete for screening.
  • Other duties as assigned.
  • Contacts OCC with the charter flight’s out and in times if unable to enter information directly through
  • Company issued iPad, information to be entered is passenger count, fuel information, delay code and reason.
  • Confirms and verifies logistical support and acts as the flight’s ground security coordinator (GSC).

Job Requirements:

  • Basic computer skills.
  • Excellent communication skills and extensive problem solving capabilities.
  • Organizational skills and strong attention to detail.
  • Knowledge of general office equipment.

Qualification & Experience:

  • Airline industry experience.
  • Education: High School Diploma/GED
  • Years of Experience: Minimum of one (1) year of customer service experience

Job Details:

Company: Allegiant

Vacancy Type: Full Time

Job Location: Tampa, FL, US

Application Deadline: N/A

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