Customer Service Representative careers in Actalent Gulfport, MS
Website Actalent
This Jobsfunter Listing is about Actalent in Gulfport, MS 2022
About the job
Customer Service Representative- Customer Care Center
The CSR serves as the first contact for the entire Mississippi Power Company service area in handling telephone calls to the Customer Service Center. You must be willing to perform these duties within and outside of normal business hours to maintain 24 hour / 7 day per week telephone coverage, and be available for call out. Shift work is required – must be available to work nights, weekends, and holidays.
Job Responsibilities:
- Receive inbound calls
- Assist customers with electrical service issues
- Assist customers with program requests and emergency calls
- Billing inquiries
- Collections inquiries
- Marketing and Sales Knowledge, Skills and Abilities:
- Customer service skills
- Excellent oral and written communication skills
- Excellent computer/keyboarding skills
- Computer Knowledge/Skills Required
- Knowledge of Microsoft applications (Word, Outlook, Excel, PowerPoint)
- Knowledge of Customer Service Standards
- Ability to process a high volume of transactions
About Actalent:
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company: Actalent
Vacancy Type: Contract · Associate
Job Location: Gulfport, MS
Application Deadline: N/A
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