Customer Desk Job in Garrett – Advancing Motion Záborské, Presov, Slovakia

Website Garrett - Advancing Motion

This Jobsfunter Listing is about Garrett Advancing Motion in Záborské, Presov, Slovakia 2022

About the job

Job Description


  • Provides the logistic interface between the plant and the customers on a daily basic
  • Receives and solves all the customer requirements, monitors customer orders
  • Assures the integration of all the customer orders in the computer system (EDI – electronic data interchange, JIT – just in time, e-mail, fax, etc.), including new products or products transferred from other plants
  • Supervises and reports the customer delivery performance indicator for the in-house customer portfolio
  • Defines and implements actions for improving the indicator for delivery to customer forecast accuracy
  • Checks the customer ´s weekly demand, makes sure it is compliant with the capacity sold and communicates any exceeding order to his/her direct manager
  • Defines and implements actions for improving the customer delivery performance indicator for the in-house customer portfolio (OTTR)
  • Monitors the level of the monthly deliveries and makes sure it is in line with the goal established in the SIOP process
  • Assures the compliance with the daily and weekly deliveries plan for the in-house customer portfolio
  • Works with the production and the logistics department to ensure the timely deliveries to the customers
  • Measures and analyses the daily delivery performance, offers solutions for its improvement
  • Develops the relationship with the customers, measures the level of satisfaction (VOC) and defines the action plan for its improvement
  • Follows the level of delayed deliveries to customers
  • Optimizes the special transports to the customers
  • Optimizes the FGI (finished goods inventory) level and makes sure it is in line with the goal established in the SIOP process
  • Takes part daily in the module meetings and assures the achievement of the required performances
  • Establishes on a daily basis the production schedule according to SIOP, MPS and based on the system data, on the data from the supplier planning representative (Site Expeditor), and on the available production capacities
  • Creates the productions orders to be undertaken by the production planners and handed to the Production and Storage departments
  • Provides support for the production transfers and the introduction of new reference points in production
  • Checks on a daily basis the fulfillment of the production schedule, by supervising the production orders from the point of view of components, preparation in storage, completion in production and delivery to the customer
  • Participates weekly in the production planning meetings and ensures the elaboration of the necessary data
  • Knows and works with specific planning instruments: MPS, MRP, MP3, SIOP
  • Optimizes the monthly production level and makes sure it is in line with the goal established in the SIOP process
  • Participates daily in the logistics meetings and any other necessary meetings and call conferences
  • Operates in SAP and MHS according to the existing procedures
  • Performs other duties from the superior hierarchical levels as assigned

Our Requirements

  • university degree – Master
  • 1-2 years of experience in Operations and Supply chain business
  • experience in working with customer, sales or logistics in the automotive industry
  • fluent English and other European language as a plus
  • Six Sigma – Green belt
  • MS office – advanced
  • SAP – advanced


  • Competitive salary starts from 1 500€ brutto and an attractive benefits package
  • Opportunity to grow your career in a global company
  • Flexible working schedule to help with your work-life balance
  • Contributions to supplementary pension scheme (DDS)
  • Flexible start/end of working hours
  • Meal tickets / financial allowance for food in addition to the Labor Code
  • Refreshments at workplace
  • transport allowance: 1,50 €/per day worked
  • Company events

Company: Garrett – Advancing Motion

Vacancy Type: Full-time · Entry level 

Job Location:  Záborské, Presov, Slovakia

Application Deadline: N/A

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